Firstly our centre is nurse led. All the team have health and social care qualifications or are working towards them. All the team have had specialist dementia training using the QCF Dementia Units. We are fortunate that one of our non-executive directors is an approved trainer for the Alzheimer’s society. We also use lots of E Learning resources including the Dementia Gateway.  All of our team have been trained in Safe Guarding of Vulnerable Adults and the Mental Capacity Act plus Conflict Resolution etc. We have an extremely comprehensive library of policies and procedures linked into the Essential Safety/ Quality Standards as laid down by the CQC.

All volunteers are given induction training using the units developed by Skills For Care. All have had Health and Safety training including Safe Handling of People & Manual Handling, Infection Control and Safe handling Of Medicines.